TMR Continues to Grow

12 August 2019
TMR Continues to Grow

More Growth As The Mailing Room Adds Preston-Based GEM UK To Its Portfolio


Consolidating its market status as the leading independent distributor of franking machines and mailroom equipment, The Mailing Room (TMR) of Bury, Greater Manchester, has completed its fourth recent business acquisition, this time of GEM UK Mailing Solutions of Tarleton near Preston. GEM’s senior personnel, Alex Muir and Pat Casson, have agreed to join TMR full-time, to assist with the transition process and, long-term, help accelerate the group’s ambitious 5-year growth programme.

Established in 1982, GEM has built up a strong industry reputation, catering for the mailroom needs of local authorities and multinationals across the north, as well as small and medium-sized enterprises. It specialises in supplying automatic letter folding and inserting machines for bulk mailings, polywrap packaging equipment for magazines, newsletters and catalogues, and mailroom ancillaries like shredders, letter openers, booklet makers and pressure sealers for automating routine office chores. Promising to save small business customers time and money and ensure their outgoing mail projects a quality image, GEM supports hundreds of direct business users, as well as a network of resellers dealing in specialised hardware.

“GEM is one of our long-standing trading partners, supporting the sales and maintenance of the Neopost folding and inserting range for our own customer base, and we know there will be a good natural fit between the two organisations,” says Ian Davidson, TMR’s Group Managing Director. “The reasoning behind the purchase is to broaden our mailroom solution set with additional technologies and extend our geographical reach within existing markets. We particularly want to expand our share of the developing folder-inserter sector, which is enjoying growth due to the increasing influence of GDPR, and GEM has a wealth of experience in this area, with Alex able to act as a product specialist and Pat employing his experience as a specialist field engineer.

“GEM’s existing customers and reseller network will doubtless discover increased opportunities for mailroom productivity amongst TMR’s broader product offering of digital franking machines and parcel shipping solutions, as well as instant online access to OEM-compatible inks and consumables. At the same time, our own customers will be able to investigate the business potential of automated folding and inserting of bulk mail pieces and inline document packaging,” he concluded.

This year celebrating its 21st anniversary, The Mailing Room has built up a strong market presence in the private, public and voluntary market sectors, under the direction of former Pitney Bowes President of Mailing Solutions Europe, Ian Davidson. Dealing on a daily basis with more than 8000 business contacts, routinely mailing between 5 and 5,000 letters and packages, TMR is an authorised Royal Mail provider of mailroom equipment supplies, inspection, repair and maintenance, as required for an on-site franking licence, with service delivery provided by a nationwide team of field engineers. Its head office operation in Bury hosts a customer service team and technical support specialists, as well as a warehouse distribution centre stocking new and replacement machines, spares and consumables, ready for next day delivery.

Preston-based GEM UK is TMR’s fourth recent business acquisition, joining Franking Direct of Essex, Mailing Systems of Somerset and MailServe of Sussex, which between them have added thousands of accounts to its customer base and greatly extended its geographical penetration. Access to TMR’s highly regarded internet and hotline spares and consumables retail operation will be extended to GEM customers, offering substantial money-saving incentives.

TMR acquires GEM



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