Originally joining in 2012, Rachel has progressed from Telesales, to Customer Service (with a brief time in OPT) before finally settling in the Service Team. Now Team Leader she's responsible for equipment installations, breakdowns and Royal Mail courtesy visits, dealing with customers, engineers and all internal departments.
Favourite quote – ideally by who and possibly why (if it’s not obvious):
‘Those we love don’t go away, they walk beside us every day’ – something my Mum told me, not long after my Dad passed away, and it has stuck with me ever since (I actually have it tattooed on my leg)
Hates – what makes you sad:
People who put other people down, life is tricky enough without us turning on each other.
If you could change one thing, what would it be – it could about you, the world or life:
I would change my house – I want a farm, a lovely big farm, with endless fields, streams and woods to explore – I would then get more dogs, cats, sheep, cows, horses – you get the picture!