Meet the Team

“You do your best work if you do a job that makes you happy.” – Bob Ross

Here at The Mailing Room we believe that it’s the people you do business with, that make the business run smoothly. Which is why we wanted to provide a little insight into our team and put faces to the names you’ll deal with.

Like Bob, our philosophy is that an employee should enjoy coming to work and be able to have fun whilst providing great customer service.

We all work best when we feel appreciated and confident in our role, so we make sure our people have the experience and knowledge to deal with the requirements of our customers, or put them through to a colleague that can help.

We hope to get everything right, but if we don’t, we value your feedback and promise to try even harder to fix the problem and do better next time. From our UK head office in the NW our own team are always ready to talk, so please call us and see who you get through to.

Meet some of the team below…

Simon

Sales Order Processing Manager Find out more →

Thomas

Distribution Centre Manager Find out more →

Matthew

Financial Accountant Find out more →

Poppy

Consumables Team Leader Find out more →

Jacob

Business Administration Apprentice Find out more →

Laura

Customer Service Coordinator Find out more →

Rachel

Service Team Leader Find out more →

Vinny

Sales & Customer Retentions Manager Find out more →

Tory

Sales Order Processor Find out more →

Patrick

Field Service Engineer Find out more →

Chloe

Business Administration Apprentice Find out more →

Chris

Field Service Engineer Find out more →

Tim

UK Software Support Manager Find out more →

Joanne

Customer Service Coordinator Find out more →

Stephen

Field Service Engineer Find out more →

Chelsea

Consumables Team Leader Find out more →

Ella

Customer Account Manager Find out more →

Drew

Assistant Accountant Find out more →

Heidi

Technical Service Coordinator Find out more →

Ryan

Customer Service Team Leader Find out more →

Rebecca

Technical Service Coordinator Find out more →

Sam

Marketing Manager Find out more →

Simon

Customer Account Manager Find out more →

Callum

Distribution Centre Operative Find out more →

Geraldine

Customer Service Coordinator Find out more →

Darran

Field Service Engineer Find out more →

David

Account Manager Find out more →

Gill

National Service Manager Find out more →

Chloe

Customer Service Coordinator Find out more →

Ryan

Field Service Engineer Find out more →

Dawn

Customer Experience & Ops Manager Find out more →

Frank de Bear

Field Service Mascot Find out more →

Kellie

Accounts Assistant Find out more →

Melissa

Order Processing Team Leader Find out more →