Meet the Team

“You do your best work if you do a job that makes you happy.” – Bob Ross

Here at The Mailing Room we believe that it’s the people you do business with, that make the business run smoothly. Which is why we wanted to provide a little insight into our team and put faces to the names you’ll deal with.

Like Bob, our philosophy is that an employee should enjoy coming to work and be able to have fun whilst providing great customer service.

We all work best when we feel appreciated and confident in our role, so we make sure our people have the experience and knowledge to deal with the requirements of our customers, or put them through to a colleague that can help.

We hope to get everything right, but if we don’t, we value your feedback and promise to try even harder to fix the problem and do better next time. From our UK head office in the NW our own team are always ready to talk, so please call us and see who you get through to.

Meet some of the team below…

Simon Smith

Sales Order Processing Manager Find out more →

Thomas Williams

Distribution Centre Manager Find out more →

Matthew Parkinson ACCA

Financial Accountant Find out more →

Poppy Jones

Consumables Team Leader Find out more →

Jacob Varma

Business Administration Apprentice Find out more →

Laura Jones

Customer Service Coordinator Find out more →

Rachel Ashe

Service Team Leader Find out more →

Vinny Hanson

Sales & Customer Retentions Manager Find out more →

Tory Cunningham

Sales Order Processor Find out more →

Chloe Hargreaves

Business Administration Apprentice Find out more →

Tim Wood

UK Software Support Manager Find out more →

Joanne Redding

Customer Service Coordinator Find out more →

Stephen Jones

Field Service Engineer Find out more →

Chelsea Hargreaves

Consumables Team Leader Find out more →

Ella Burke

Customer Account Manager Find out more →

Steve Harley

Field Service Engineer Find out more →

Drew Fielding-Chambers

Assistant Accountant Find out more →

Heidi Wilson

Technical Service Coordinator Find out more →

Ryan Towers

Customer Service Team Leader Find out more →

Rebecca Williams

Technical Service Coordinator Find out more →

Sam Gent

Marketing Manager Find out more →

Lee Wilkinson

Field Service Engineer Find out more →

Simon Porter

Customer Account Manager Find out more →

Callum Davis

Distribution Centre Operative Find out more →

Geraldine Carlton

Customer Service Coordinator Find out more →

Darran Waite

Field Service Engineer Find out more →

David Lodge

Account Manager Find out more →

Gill Dyson

National Service Manager Find out more →

Chloe Chisnell

Customer Service Coordinator Find out more →

Dawn Hamilton-Fishwick

Customer Experience & Ops Manager Find out more →

Ryan Scopes

Field Service Engineer Find out more →

Chris Murray

Field Service Engineer Find out more →

Frank de Bear

Field Service Mascot Find out more →

Kellie Stephens

Accounts Assistant Find out more →

Mel Hamilton-Chadwick

Order Processing Team Leader Find out more →