Meet the Team

“You do your best work if you do a job that makes you happy.” – Bob Ross

Here at The Mailing Room we believe that it’s the people you do business with, that make the business run smoothly. Which is why we wanted to provide a little insight into our team and put faces to the names you’ll deal with.

Like Bob, our philosophy is that an employee should enjoy coming to work and be able to have fun whilst providing great customer service.

We all work best when we feel appreciated and confident in our role, so we make sure our people have the experience and knowledge to deal with the requirements of our customers, or put them through to a colleague that can help.

We hope to get everything right, but if we don’t, we value your feedback and promise to try even harder to fix the problem and do better next time. From our UK head office in the NW our own team are always ready to talk, so please call us and see who you get through to.

Meet some of the team below…

Charlotte Jolly

Customer Account Manager Find out more →

Thomas Williams

Field Service Engineer Find out more →

Rachel Ashe

Service Supervisor Find out more →

Adam Kendall-Stokes

Telesales Supervisor Find out more →

Vinny Hanson

Telesales Manager Find out more →

Stephen Jones

Field Service Engineer Find out more →

Heidi Wilson

Retentions Co-ordinator Find out more →

Rebecca Williams

Service Coordinator Find out more →

Sam Gent

Marketing Manager Find out more →

Laura Mac

Accounts Assistant Find out more →

Lee Wilkinson

IT Engineer Apprentice Find out more →

Mel Hamilton-Chadwick

Order Processing Supervisor Find out more →

Simon Porter

Customer Account Manager Find out more →

Ryan Towers

Customer Services Find out more →

Joanne Shannon

Customer Service Supervisor Find out more →

Gill Dyson

National Service Manager Find out more →

Jen Egan

Assistant Accountant Find out more →

Ian Davidson

Group Managing Director Find out more →

Drew Chambers

Accounts Apprentice Find out more →

Dominic Clarke

Data Analyst Find out more →

Dawn Hamilton-Fishwick

Customer Services Manager Find out more →

Chris Murray

Senior Engineer Find out more →

David Lodge

Public Sector Account Manager Find out more →

Kellie Stephens

Accounts Assistant Find out more →