Questions about Franking from Home?
Royal Mail statement – Business continuity
‘As a temporary measure to help with business continuity planning we would like to support clients wishing to use their Mailmark franking machines from a remote location.
If you have one of the smaller desktop franking machines that can easily be taken home to allow urgent mail to still be franked during this exceptional period of disruption please contact your franking supplier for more information.’
Customer Satisfaction
As keeping our customers happy is central to the TMR ethos, the head office team make regular calls to ensure everything is running smoothly with your franking machine or mailroom equipment.
At installation, we check that everything happened on time and as expected, plus we make regular anniversary calls to ask if you have any little questions we could help with. We ask for a rating from 1-5 and publish the latest results online, so you can see what our customers think and we can continually improve our performance.
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93%
4 or 5 Star Rating