Our dedicated customer service team

No not Charlie’s Angels… just some of our dedicated customer service team

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It doesn’t matter if your query is big or small - it matters, give us a call.


Here to help

Here at The Mailing Room we take pride in having a dedicated customer service team who’s job it is to make sure that your postage operations are hassle free.

We provide help throughout the set-up of your new equipment, offer advice about selecting the right postal service for your


needs, technical support, industry advice and provide our experience and guidance in the general running of the machines.

Every member of the team is happy to get involved and we pride ourselves on our hands on approach, there is never a problem too big or small, give us a call.

Our customer service is what makes The Mailing Room special.

No longer be frustrated with manufacturers who focus on making great machines but don’t understand the ongoing customer support and service you need once the machine installed. We deal with each and every one of your queries with one dedicated UK based team who are trained to offer the best support no matter what the situation.”


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We recognise that not all customers are the same!

“We recognise that not all customers are the same and as a result our team offer bespoke packages for every business. However, all customers receive the highest quality of necessary care such as the guarantee that a damaged machine will be fixed within 8 hours and your query will be answered and dealt with within -24 hours.”


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Some customers need more

We pride ourselves in being able to offer solutions to any situation and understand that many customers will need more than our high quality basic care. The Mailing Room can offer management information, flexible contracts and much more; don’t hesitate to enquire.”


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Find out about our Service & Maintenance options

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We can answer any questions you may have

Contact one of our specialists

Call us free now on
0800 977 8104

or email us: enquiries@themailingroom.com
and one of the team will get back to you.

Alternatively visit our contact
page for full details.

Sofie Clayton

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